💚 Refund & Return Policy

At Heal Us Today, we’re committed to providing high-quality wellness products and a transparent, stress-free shopping experience.
Please review our return and refund policy below.

Refund & Return Policy

At Heal Us Today, we’re committed to providing high-quality wellness products and a transparent, stress-free shopping experience. Please review our return and refund policy below.

Returns

Eligibility

We accept returns for both defective and non-defective products.

Condition

Products must be in new, unused condition and include all original packaging and accessories.

Return Window

Returns must be initiated within 30 days of receiving your order.

Exchanges

Exchanges are accepted for products in new condition within the same 30-day return window.
To exchange an item, follow the return process and place a new order for your preferred product.

Return Process

To request a return or exchange, please contact our support team:
support@healustoday.com.au

Once approved, use the prepaid return label included inside your package to send the product back.
Ensure the product is securely packaged to avoid damage during transit.

Fees

Return Label: Provided free of charge (included in your package).
Restocking Fee: Not applicable.

Refund Processing

Refunds are processed within 10 business days after your return is received and approved.
All refunds are issued to your original payment method.

Customer Support

If you need help with returns, exchanges, or any order-related inquiries, please contact our support team:
support@healustoday.com.au